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Commend ComPLC - Triton Cloud Integration

This guide walks through how to integrate Triton Cloud with Commend ComPLC using inbound webhooks. Once configured, every alert from your Triton sensors can be received in the ComPLC system and used to trigger actions on Commend intercom stations, switch outputs, send ICX messages, or chain into outbound webhooks. For a visual step-by-step walkthrough with screenshots, follow the Scribe guide linked below.

→ Step-by-step Scribe guide with screenshots

What does this integration do?

When a Triton sensor detects an event, Triton Cloud sends a webhook to your ComPLC system. The webhook can then be combined in various ways within ComPLC using Boolean logic to trigger downstream actions, such as:

  • Triggering an action on a Commend intercom station
  • Switching a Commend output
  • Sending an ICX message to the Commend server
  • Firing an outbound webhook to trigger actions on other devices via the Device API
What do I need before starting?
  • A Triton Cloud account with your sensors already added
  • Access to your Commend ComPLC system
  • The host address, port, protocol, username, and password for your ComPLC instance

Step 1: Create Inbound Webhooks in ComPLC

  1. Open your ComPLC system and navigate to Web Components.
  2. Select the Inbound Webhook component.
  3. Create a new webhook for each device + alert type combination you want to receive. Each webhook must be named using this exact format:

<device_id>_<Alert_Display_Name>

For example: TritonSensor1_Vape, TritonSensor1_THC, TritonSensor2_Aggression

The Alert Display Name must match exactly how the alert is named in Triton Cloud (case-sensitive).

Important: You need one webhook per device per alert type. If you have 5 sensors and want to receive Vape and Aggression alerts for each, that's 10 webhooks total.

  1. Initially, each webhook output will show a false state — this is expected until a trigger is received.

Step 2: Configure the ComPLC Integration in Triton Cloud

  1. Log in to Triton Cloud and navigate to the Commend integration page (or go directly to app.tritonsensors.com/client/integration?current=commend).
  2. Enter your ComPLC connection details:
    • Host — the address of your ComPLC instance
    • Port — the port number
    • Protocol — HTTP or HTTPS
    • Username — your ComPLC login username
    • Password — your ComPLC login password
  3. Set the Webhook Value — this controls what command is sent when a Triton alert fires. The available options are:
    • trigger (default & recommended) — sets the output to TRUE then back to FALSE
    • active / true — sets the output to TRUE
    • inactive / false — sets the output to FALSE
    • toggle / invert — inverts the current output state
    • pulse — sets the output to TRUE then back to FALSE (same as trigger)
  4. Enter the Webhook ID for each Triton device. This is the portion of the webhook name before the underscore — i.e., the <device_id> part of <device_id>_<Alert_Display_Name>.
  5. Click Save.

Step 3: Run a Test

  1. Click Run Test on the integration page.
  2. Select a device and a trigger type from the dropdowns.
  3. Click Run Test.
  4. Confirm the test runs successfully in Triton Cloud, then switch to your ComPLC system and verify the webhook output state changed as expected.