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Genetec Security Center - Triton Cloud Integration

Genetec Security Center Triton Cloud Integration

1. Critical Pre-Requirements

  • Licensing: Both Genetec Security Center and the Industrial IoT Plugin must be installed and properly licensed.

  • Networking: A port forwarding rule must be created on your firewall pointing to the IP address of the server running the Industrial IoT plugin.

  • Server Access: The plugin must be reachable via the selected HTTP port (default is often 56789).

2. Industrial IoT Plugin Setup (Genetec Config Tool)

  • Protocol Configuration: Within the IIoT plugin tasks, navigate to the Protocols tab and add an HTTP Server connector.

  • API Key: An API key will be generated—copy this immediately, as it is required for Triton Cloud and cannot be retrieved later.

  • Device Type: It is recommended to import a Device Type file (JSON) to automatically map Triton sensor data points like CO2, Humidity, and TVOC.

3. Triton Cloud Configuration

  • Integration Selection: Log into Triton Cloud and navigate to Integrations > Genetec.

  • Host Settings: Enter your external IP/Hostname and the port defined in the IIoT plugin.

  • Heartbeat: You can enable a Heartbeat toggle to send sensor health and environmental data to Genetec every 10 minutes.

  • Authentication: Paste the API Key copied from the Genetec IIoT plugin into the designated field.

4. Testing the Integration

  • Run Test: Use the "Run Test" button in the Triton Cloud integration menu.

  • Verification: Choose a specific device and trigger type (e.g., Vape). If successful, the dashboard will display "Event successfully created," confirming that the alert reached Genetec Security Desk.

Pro-Tip:

📍 Visual Verification: Once the "Event successfully created" message is confirmed, go to your Genetec Monitoring task. Drag the sensor onto your map and link it to a nearby camera. This ensures that when the "Vape" trigger occurs, the video from the bathroom or hallway entrance automatically pops up for the operator.