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Google Chat - Triton ULTRA Integration

This guide walks through how to set up a Google Chat space that receives alerts directly from your Triton ULTRA sensor using the on-prem (local) integration. This does not require Triton Cloud — alerts are sent from the sensor's built-in SMTP email function to a Google Chat space email address. For a visual step-by-step walkthrough with screenshots, follow the Scribe guide linked below.

→ Step-by-step Scribe guide with screenshots

How does this integration work?

Google Chat spaces can be assigned an email address, and any emails sent to that address get posted as messages in the space. The Triton ULTRA sensor has a built-in SMTP email feature that can send alert notifications to any email address. By pointing the sensor's email alerts at a Google Chat space's email address, you get real-time Triton alerts posted directly into Google Chat — no cloud account required.

What do I need before starting?

  • A Google Workspace account with access to Google Chat
  • Access to the Triton ULTRA sensor's local web interface (via its IP address)
  • SMTP credentials from your email provider (Gmail, Outlook/Office 365, etc.)

Step 1: Create a Google Chat Space and Get Its Email Address

  1. Open Google Chat and click Create space.
  2. Name the space (e.g., "Triton Alerts") and choose Announcements as the space type.
  3. Click Create.
  4. Click the dropdown arrow on your new space and choose Space settings.
  5. Click Generate email and copy the email address to your clipboard — you'll need it in the next step.

Step 2: Configure SMTP on the Triton ULTRA Sensor

  1. Log in to the sensor's local web interface by entering its IP address in your browser.
  2. Navigate to Platform Integration → SMTP Settings.
  3. Click Enable.
  4. Enter your SMTP settings based on your email provider:

Gmail:

  • Host: smtp.gmail.com
  • Port: 587
  • Security: TLS
  • User: your full Gmail address
  • Password: a Gmail App Password (not your regular password) — How to set up a Gmail App Password

Outlook / Office 365:

  1. Set the Sender to the same email as your User field.
  2. Set the Recipient to the Google Chat space email address you copied earlier.
  3. Click Save, then click Test to verify the sensor can send to the Google Chat space.

Not sure about your SMTP settings?

Contact Triton Support and we can help you get the right configuration for your email provider.

Step 3: Enable Alerts on the Sensor

  1. Still in the sensor's local interface, navigate to Actions → Action Settings.
  2. Click "set" under the email column for each event type you want sent to Google Chat (e.g., Vape, THC, Aggression, Tamper).
  3. Click Save All.

Step 4: Repeat for Additional Sensors

If you have multiple sensors, repeat Steps 2–3 for each one. To speed up deployment, you can use the Bulk Configuration feature to push SMTP and alert settings to multiple sensors at once — see the Bulk Configuration guide here.

Important: Make sure each sensor has a name set under Device Settings → Device Info so your Google Chat alerts indicate which sensor location triggered the event.

Need help? Contact us at support@tritonsensors.com or call 800-305-1617.