How to Create a New User in Triton Cloud
Users in Triton Cloud have access to the dashboard and can receive alerts via text, email, and the mobile app. This guide walks through how to create a new user account and assign them a role. For a visual step-by-step walkthrough with screenshots, follow the Scribe guide linked below.
→ Step-by-step Scribe guide with screenshots
What's the difference between a User and a Contact?
Triton Cloud has two types of people you can add:
- Users have access to the Triton Cloud dashboard and can receive alerts via text, email, and the mobile app.
- Contacts can only receive alerts (text or email) and do not have access to the dashboard.
If someone needs to log in and view sensor data, create them as a User. If they just need to get notifications, create them as a Contact instead. See our How to Create a New Contact in Triton Cloud guide for that process.
How do I create a new user?
- Log in to Triton Cloud and go to User Management in the navigation menu.
- Click Users.
- Click Create User.
- Enter the user's name, email address, and cell phone number.
- Choose the user's role. Click the information dot next to "Users" to see descriptions of the three different role types and their permissions.
- Click Create.
Tip: The new user can log in to app.tritonsensors.com using their email address and a one-time code that will be sent to their inbox — no password setup required.
Does creating a user automatically enable alerts for them?
No. Adding a user to Triton Cloud does not automatically sign them up for alerts. They must be assigned to an alert type or alert group on individual devices to start receiving notifications. See our How to Set Up Alerts in Triton Cloud guide or How to Create an Alert Group guide for instructions on assigning users to alerts.
How many users can I add?
There is no limit to the number of users you can add to your Triton Cloud account.
Need help? Contact us at support@tritonsensors.com or call 800-305-1617.