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How To Set A Static IP on a Triton ULTRA Sensor

Setting a static IP on your Triton ULTRA is one of the most important steps you can take to prevent connectivity issues. Sensors on DHCP can lose their IP address after a lease expiration or network reboot, which causes them to go offline. A static IP keeps the sensor at a fixed, predictable address. This is configured through the sensor's local web interface. For a visual step-by-step walkthrough with screenshots, follow the Scribe guide linked below.

→ Step-by-step Scribe guide with screenshots

What is the default IP configuration?

All Triton ULTRA sensors are set to DHCP by default — they do not have a default static IP address. The sensor will automatically receive an IP from your network's DHCP server when plugged in. If you don't know the sensor's current IP, use the Triton Device Manager to discover it.

Why should I set a static IP?

DHCP assigns IP addresses that can change over time. When a sensor's IP changes, your firewall rules may no longer apply, the sensor may lose cloud connectivity, and you may not be able to access it locally. Setting a static IP prevents all of these issues and is strongly recommended for any production deployment.

How do I set a static IP?

  1. Log in to the sensor's local web interface by entering its current IP address in your browser.
  2. Click Network Config in the navigation menu.
  3. Click IP Address.
  4. Uncheck "Enable DHCP" to switch from automatic to manual IP configuration.
  5. Enter your desired network settings:
    • IP Address — the static IP you want to assign to the sensor
    • Subnet Mask — typically 255.255.255.0 for most networks
    • Gateway — your network's default gateway
    • DNS Server — e.g., 8.8.8.8 (Google) or your organization's DNS server
  6. Click Save.

Important: If the static IP you assign is different from the sensor's current DHCP address, you will lose access to the sensor at the old address. Open a new browser tab and navigate to the new IP address to continue accessing the sensor's local interface.

What information do I need from my IT team?

Before setting a static IP, coordinate with your IT or network team to get:

  • An available static IP address that won't conflict with other devices on the network
  • The correct subnet mask, gateway, and DNS server for your network segment
  • Confirmation that the IP is reserved or excluded from the DHCP pool so it won't be assigned to another device

Can I set static IPs in bulk?

The IP address is unique to each sensor, so it must be configured individually. However, other settings can be pushed to multiple sensors at once using the Bulk Configuration Feature. Network settings (including static IP) are excluded from bulk config since each device needs its own address.

What if the sensor goes offline after setting a static IP?

If you can't reach the sensor at the new static IP, the address may be incorrect or conflicting with another device. Try pinging the IP — if it doesn't respond, you may need to connect to the sensor directly (computer to sensor via Ethernet) or use the Triton Device Manager to find it. If the sensor was shipped from January 2025 onwards, you can also perform a hard reset to return it to DHCP.

Need help? Contact us at support@tritonsensors.com or call 800-305-1617.