What is the difference between the on-premise and cloud software for Triton ULTRA?
Every Triton ULTRA sensor includes local (on-prem) software at no additional cost. Triton Cloud is an optional add-on that adds centralized device management, reporting across your sensors, and SMS and in-app push alerts.
This article compares the two software options to help you choose the features your organization needs.
What is the main difference?
With on-prem software, you access each sensor through its IP address and manage users and reports at the device level. Email alerts use your SMTP server, and limited bulk configuration is available through Triton Device Manager.
With Triton Cloud, you access your sensors through an app or browser. Cloud adds site- and organization-level accounts, multi-tenant support, fleet-wide reporting, and a hotspot map showing common alert locations and times.
Alerts and notifications
| Feature | On-prem software | Triton Cloud |
|---|---|---|
| Email alerts | Yes, through your SMTP server | Yes |
| Text (SMS) alerts | Not available | Yes |
| In-app push alerts | Not available | Yes |
Device management and configuration
| Feature | On-prem software | Triton Cloud |
|---|---|---|
| Multiple users | Yes, with access through each device's IP address | Yes |
| Bulk configuration | Limited, through Triton Device Manager | Yes |
| Site- and organization-level accounts | Not available | Yes |
| Multi-tenant support | Not available | Yes |
Reports and insights
| Feature | On-prem software | Triton Cloud |
|---|---|---|
| Reports | Per device; view each sensor individually | Fleet-wide reporting in one view |
| Hotspot map | Not available | Yes, showing common alert locations and times |
Access and integrations
| Feature | On-prem software | Triton Cloud |
|---|---|---|
| Primary access | Log in using the sensor's IP address | App and browser |
| Integrations | Yes | Yes |
| Place sensors on a floorplan | Only if your video management system (VMS) supports it | Yes |
Configuration services and support
Both options include training and 24/7 support. Professional configuration is included with Triton Cloud and is available for an extra charge with on-prem software.
| Service | On-prem software | Triton Cloud |
|---|---|---|
| Remote support | Yes, through TeamViewer | Yes |
| Professional configuration | Extra charge | Included |
| Training | Included | Included |
| Support | 24/7 | 24/7 |
Which option should I choose?
- Choose on-prem software if you prefer to manage sensors individually and its email alerts, per-device reports, and local integrations meet your needs.
- Choose Triton Cloud if you need SMS or in-app push alerts, centralized management across sites, fleet-wide reports, or hotspot insights.
A Triton Cloud subscription is not required to use the included on-prem software.
Get started
Need help choosing an option? Contact support@tritonsensors.com or call 800-305-1617.